CUSTOMER SERVICE

Superior Customer Service

Great customer service begins with great customers.  We are dedicated to bringing you the best customer service possible. The Customer Service Center Staff at Team Torque will always strive to provide knowledgeable information to meet your needs.  We will work hard to ensure that your experience with our company is fast, convenient and hassle-free.

Our goal is to provide you with one of the fastest turn-around times in the industry.  We know how important it is for you to have your tool at your shop and not at our repair facility.  This is why we keep the largest variety of parts on hand and maintain great relationships with torque equipment manufacturers.

Our Customer Service department is available to answer your questions:
Monday through Friday from 7:00 A.M. to 6:00 P.M. Central Time

Lee Winterberg, Customer Service Manager

Our Torque Calibration Labs offer:
  • Environmentally controlled facilities to ensure high quality and accurate torque tool calibrations and measurements

  • Professionally trained technicians in electronic and mechanical torque tool calibration

  • Quick turnaround by all staff -- from our lab to customer service :)

  • Service by all major carriers

  • Customers include over 13,000 companies from New York to California, Florida to Hawaii including Puerto Rico and other world-wide customer locations

  • Paid technical support for ISO, integrating internal standards, and torque database set-ups

We Care about our Customers and we Provide:
  • Fastest turnaround with our torque tool calibration services

  • Rush torque tool calibration service, I.E. Overnight and 3-day service

  • Onsite torque instrument pickup and delivery regionally

  • Free ongoing update notification when instruments are due for torque tool calibration

  • Bar coded instrument tag options and internal document tracking

  • Torque tracker lite software management system

  • World-wide shipping

Live Help

Call us at 1-888-682-8675, Monday through Friday from 7:00 A.M. to 6:00 P.M. Central Time.

How to Send in Your Torque Tools!

Where and How to send in your tools!

Click here to open up the online ship form, fill out and send it in with your tools.  This will help us to ensure we get your tools calibrated and back to you as quickly as possible.

Shipping Information

Shipping Questions (?)
Options & Pricing Determined by each Location
(Please Contact Customer Service) 1-888-682-8675
Expedited Shipping options available for all locations.
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Shipping Available (Please Call)

Standard Ground Shipping - Free
Expedited Shipping - Based on Location

Providing high quality, innovative service options, on time delivery, and superior customer service is our dedicated commitment to you.
- Mark Anderson, President

TTI Customer Service

Call Us!
Call now for direct customer service.

1-888-682-8675

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Email Us!
Email now for direct customer service.

 

customerservice@teamtorque.com